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Be EnabledAdvocacy Alliance
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Large Up and Down buttons in the corner of the screen, for moving through a page without a scroll gesture.

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Accessibility statement

We are a disability-led organization. This website is the first thing we ask you to judge us on.

In short

We build this site to the highest level of the international web accessibility standard.

We list the parts we have not fully met, rather than claiming we met everything.

If something here is hard to use, tell us and we will fix it.

What we aim for

We build to the Web Content Accessibility Guidelines (WCAG) version 2.2, at Level AAA. That is the highest of the three levels.

We claim Level AAA with the documented exceptions listed below. We word it that way on purpose. The group that writes the standard advises against claiming full Level AAA for an entire site, because some content cannot meet every rule. Naming the gaps is more honest than a badge that hides them.

What we have done

  • Every combination of text and background color on this site meets the 7:1 contrast ratio Level AAA requires. This is checked by a script on every change, not by eye.
  • You can change the colors, the text size, the line spacing, and the amount of movement using the display settings on this page. Your choices are remembered in your browser.
  • Every button and link you can tap is at least 44 by 44 pixels.
  • Everything works with a keyboard alone, and with a screen reader.
  • Links are always underlined, so you never have to see color to know something is a link.
  • Lines of text are kept short enough to read comfortably, and text is never stretched to both edges.
  • There is no moving, flashing, or automatically changing content anywhere on this site. Nothing pops up over what you are reading.
  • The site works fully with JavaScript turned off.
  • We use no cookies and no tracking of any kind.

Where we fall short

These are the parts of Level AAA we have not fully met, and why.

Identifying the purpose of page parts (rule 1.3.6)
This rule expects browsers to be able to swap in a reader's preferred symbols and wording. No browser or add-on does this yet, so the rule cannot really be met or tested by anyone. We have done the parts that are possible today.
Reading level (rule 3.1.5)
Some subjects — benefit rules, tax status, education law — cannot be made simple without becoming wrong. Where that happens we keep the accurate version and put a plain-language "In short" summary at the top of the page. The standard allows this.
Sites we link to
Donations and our mailing list are handled on other companies' sites. We chose to link out rather than embed their forms here, because we cannot fix code we do not control. We cannot promise those sites meet this standard.
Some information is still missing
Parts of this site are marked as coming soon. That is unfinished content, not an access barrier, but we know it is frustrating.

Tell us about a barrier

If any part of this site is hard or impossible for you to use, we want to know. You do not need to know the technical words for it. "I could not work out how to do X" is a useful report.

We aim to reply within five working days.

Contact us about a problem with this website

How we test

We use automated checking tools on every change. Those tools catch roughly a third of accessibility problems, so we also test by hand: using a keyboard only, using a screen reader, at 400 percent zoom, and in high contrast mode.

Last reviewed: not yet. This statement will be updated with a date and the assistive technology we tested with once our first full manual review is finished.